1. BASIC CONCEPTS AND DEFINITIONS
USER – an individual using the software to view the content on the Internet, accepting the terms of this agreement and expressing a will to place an order/s on the given website: www.kyrgyzzerger.com.
BUYER – the user, who placed an order on the website www.kyrgyzzerger.com.
SELLER – Jewelry House “Kyrgyz Zerger”.
PRODUCTS – jewelry placed and offered for sale on the website www.kyrgyzzerger.com.
ELECTRONIC STOREFRONT KYRGYZZERGER.COM – a website, located at www.kyrgyzzerger.com, where Products are offered by the Seller, as well as all the necessary information about payments, delivery, and receptions.
ORDER – a Buyer’s request to purchase Product/s, selected on www.kyrgyzzerger.com or through the contact phone number indicated on the website.
DELIVERY AGENT – a courier service that delivers an Order.
2. GENERAL PROVISIONS
By ordering Products and/or accepting delivery of the Products, a Buyer agrees with the following Conditions of Sales (further the Conditions).
These Conditions shall govern the sale of the Products listed at the www.kyrgyzzerge.com.
In case of disagreement with the Conditions, the Buyer/User is obliged to immediately stop using this service. The Given Conditions of Sales and information about the Products presented on www.kyrgyzzaerger.com are a public by the Civil Code of the Kyrgyz Republic.
The Conditions are permanently posted at https://kyrgyzzerger.com/oferta and can be changed by the Seller without prior or subsequent notification.
By clicking on the bottom “Order”, the User agrees with the given Conditions and expresses his/her request to the Seller to deal with Delivery Agent on his/her behalf at his/her expense.
This agreement comes into force from the moment of sending by the Buyer to the email address confirmation of acceptance of the Order, specified by him/her at the time of placing the Order from the email address email@example.com or from the moment of accepting the Order from the Buyer by phone +996 555 02 56 56 and assigning to the Buyer an extension number.
By providing an email address and/or telephone number User or Buyer agrees to receive information regarding the Order, advertising, discount, and promotion content or events to be hold by the Seller.
3. SUBJECT OF THE AGREEMENT
Under this Agreement, the Seller:
– Provides all the necessary information about Product features and characteristics listed on the website;
– Transfers Product/s to a Buyer in person or his/her representative for the personal use only not related to entrepreneurial activities, and the Buyer obliges to pay the full price indicated in the Order agreed by the Parties.
– Concludes an agreement with the Delivery Agent on behalf of the Buyer and at his/her expense for the purchase and delivery of Product/s to the Buyer.
– By clicking the “Order”, a Buyer agrees to cover delivery expenses.
– These Conditions shall govern the sale of the Products and Services listed at the www.kyrgyzzerger.com.
4. ORDERING PROCEDURES
Order/s may be accepted by:
– Phone: +996 555 02 56 56
– Via the given website KYRGYZZERGER.COM
By registering on the Seller’s Electronic Storefront Kyrgyzzerger.com User and/or Buyer agrees to provide the following information:
– Full name (Surname and First name);
– E-mail address;
– Contact phone number (mobile, landline)
– Actual delivery address.
The Buyer agrees to provide the above mentioned information to an Operator. The Buyer accepts the terms of this Agreement, which are carried out by entering the relevant data by the Buyer into the registration form or placing an Order through the Operator. The Buyer has the right to edit registration information. The Seller guarantees not to disclose the Buyer’s personal information not related to the execution of the Order. The Buyer is responsible for the accuracy of the provided information to place an Order.
By making the payment a Buyer agrees with the terms of the Agreement. The day of payment of the Order is the date of the concluding the agreement of sale between the two Parties.
Products pictures presented on the Kyrgyzzerger.com are taken under special lightening conditions and by using special equipment. Thereby, the pictures may differ from the actual appearance.
Product descriptions contain basic and reliable information. However, it may contain some inaccuracies and typos. Thereby, a User and/or Buyer is obliged to contact a jewelry consultant by phone +996 550 02 56 56 or by email firstname.lastname@example.org
The price of the Products presented on the website is indicated in KG soms. However, a User and/or Buyer obliges to specify the price by contacting a jewelry consultant by phone +996 550 02 56 56 or email email@example.com.
If for any reason, the price of Product/s ordered by a Buyer was indicated incorrectly, the Seller informs the Buyer about this issue and to confirm the Order, or to cancel it. If it is impossible to contact the Buyer, the Order is canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order in the same way it was paid. The price of the Products on the website may be changed by the Seller unilaterally.
5. ORDER DELIVERY
Delivery of an Order depends on the selected Product/s, availability and time to process it. Delivery of the Order shall be negotiated with the Buyer individually. In the absence of the Ordered Products at the Seller’s warehouse, including reasons beyond the control of the Seller, the Seller has the right to cancel it.
The Delivery Agent for subsequent transfer may purchase the Product to the Buyer. The basis for making this purchase is a separate contract, which is concluded by the Seller. The Delivery Agent in the interests of the Buyer and at his/her expense purchases Product/s, specified in the Order to be delivered to the Buyer. The delivery cost is determined according to the rates of the Delivery Agent.
By clicking the “Deliver” button on the website the Buyer agrees to conclude with the Delivery Agent to have the Order at his/her expense. If the Buyer provides incorrect contact information, the Seller shall not be responsible for the improper execution of the Order. Risk shall pass to the Buyer upon delivery of the Products.
Payment can be made in the following ways:
– In cash upon delivery and pickup from the points of sale
– Visa and MasterCard for pickup from the points of sale
– On credit for pickup from the points of sale
7. WARRANTY, RETURN, AND REFUNDS
The warranty periods for Products are determined by the manufacturers and calculated from the moment the Product/s are transferred to the Buyer unless the manufacturer establishes another calculation.
Quality, labeling, and packaging of the Products presented on the website comply with OST 117-3-002-95. Products, which meet all the requirements are not subject to return and refund.
The Buyer has the right to refuse to purchase the Product before it is delivered. Also, the Buyer can return the Product within seven days since it has been transferred to the Buyer. However, in this case, the Buyer is obliged to pay the delivery cost. The return of products of inadequate quality is possible by presenting receipts and other documents confirming the purchase, as well as tags and labels must not be removed.
In case of identifying defects with the Product during the warranty period, which the Buyer was not aware of, the Buyer according to Article 90 of the Law of the Kyrgyz Republic “On Protection of Consumer Rights”, has the right to contact the Seller. The Buyer may contact the Seller directly at the points of sale, by phone +996 550 02 56 56 or by e-mail firstname.lastname@example.org. In this case, the Buyer shall be obliged to return to the Seller the defected Product, and the Seller shall be obliged to conduct a quality check to determine the presence/absence of the declared defects, as well as the reasons for their origins. If the quality check identifies that defects took place before the transfer to the Buyer, the Seller would be obliged to satisfy the Buyer’s requirement within the time limits established by the Law of the Kyrgyz Republic “On Protection of Consumer Rights”.
If the Seller delivers a Product of inadequate quality, the Buyer has the right to refuse to accept the Product at the time of delivery and must inform the Seller by phone +996 555 02 56 56 or by email email@example.com.
Refunds for Products due to inadequate quality are carried out by transferring to a Buyer’s account, which is required to be indicated in the application form.